Politique d’expédition
Refund & Return Policy — Zorako™
We want you to love your Zorako™ wallet. If you’re not satisfied, we’re here to help.
30-DAY SATISFACTION GUARANTEE
You may return your item within 30 days of delivery for a refund or exchange.
ELIGIBLE RETURNS
– Item must be unused and in original condition
– Item must be returned in original packaging
NON-REFUNDABLE ITEMS
– Gift cards
– Items marked as “Final Sale”
– Black Friday promotional bundles (Buy 1 Get 1 Free) can be returned only as a complete set
RETURN SHIPPING
Customers are responsible for return shipping costs.
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or faulty product, contact us within 48 hours with photos and we will replace it at no cost.
REFUND PROCESS
Once your return is received and inspected, your refund will be issued to your original payment method.
Email: info@zorako.com